FairPoint Communications is a popular telecommunications organization that provides high-speed internet, television, and phone services to both residential and business customers in regions of the United States. Founded in 1991, the company is headquartered in Charlotte, North Carolina, and has operations in 18 states.
FairPoint has undergone a lot of mergers and acquisitions over the years, its acquisition by Consolidated Communications in 2017.
In this article, I will let you know the history, services, and customer reviews of FairPoint are designed to help you make an informed decision about whether this telecommunications provider is right for you.
How to Use FairpointÂ
It is very important to know how to use FairPoint’s services, but you need to check if they are available in your area. You need to visit the FairPoint website or call their customer service to verify availability.
Immediately after you have confirmed that FairPoint services are available in your location, then you need to choose from their range of plans and services. FairPoint offers high-speed internet, digital TV, and phone services, and you can select a package that best meets your needs.
Now you have to sign up for FairPoint services, you may either call their customer service or sign up online through their website. You have to provide some basic information and choose your plan and any additional services you want to add on.
Immediately after you sign up, FairPoint will send you several pieces of equipment, like a modem or router for internet service, or a set-top box for TV service. You will receive instructions on how to install and set up your equipment.
In case you experience any issues with FairPoint services, then you need to contact their customer service for assistance. At the moment, they provide 24/7 customer support and have a variety of support options available, such as phone support, email support, and online chat support.
You need to know that using FairPoint’s services is a simple process that involves choosing a plan, signing up, including setting up any necessary equipment.Â
How to Create an Account on Fairpoint
FairPoint Communications no longer exists as a standalone company because it was acquired by Consolidated Communications in 2017. Now, you need to create an account with Consolidated Communications to manage your services and billing.
You need to follow the simple and easy to understand steps by step method to create an account with Consolidated Communications
- You need to visit the Consolidated Communications website (www.consolidated.com).
- Now you need to tap on “Sign In” at the top right corner of the homepage.
- Now you have to tap on “Create an Account” on the login page.
- You need to submit your account information, including your account number, billing ZIP code, and the phone number associated with your account.
- Then, create a username and password for your account.
- Immediately you need to verify your account by entering the verification code sent to your email address or phone number.
- After you have successfully verified your account, then you can log in and manage your services and billing.
How to Login on Fairpoint
At the moment, FairPoint Communications is longer exists as a standalone company, as it was acquired by Consolidated Communications in 2017. But, if you are a FairPoint customer, then you can log in to your account with Consolidated Communications’ website.
You need to follow the simple and easy to understand steps by step method to log in to your FairPoint account
- You need to visit the Consolidated Communications website (www.consolidated.com).
- You need to tap on “Sign In” at the top right corner of the homepage.
- Submit your username and password.
- Tap on “Sign In” to access your account.
Immediately after having successfully logged in into your account, then you can manage your FairPoint services, view your bills, and make payments. If you have any issues logging in, you can contact Consolidated Communications customer support for assistance.
Fairpoint Pros
FairPoint Communications is currently one of the Consolidated Communications and offers a lot of benefits to its customers.Â
These are the major pros of using FairPoint
High-speed internet
At the moment, FairPoint provides high-speed internet services, with speeds ranging from 1.5 Mbps to 1 Gbps, depending on the plan you choose.
Digital TV
FairPoint provides digital TV services, a variety of channels, and programming options available.
Phone services
One of the major benefits of using FairPoint is phone services with unlimited local and long-distance calling, and various calling features such as voicemail, call waiting, and caller ID.
Competitive Pricing
FairPoint’s pricing is competitive compared to other telecommunications companies, with various plans and packages available to fit different budgets and needs.
Availability
FairPoint’s services are very popular because they are available in several regions across 18 states, and offer a wider reach than some smaller regional providers.
Customer support
At the moment of writing this article, FairPoint gives 24/7 customer support, with multiple support channels available, including phone, email, and online chat.
Fairpoint Cons
Fairpoint comes with a lot of benefits. Likewise, there are some potential drawbacks to consider.
These are some major cons of using FairPoint
Limited availability
FairPoint’s services are currently available in select regions in 18 states, so a lot of customers may not have access to their services.
Service disruptions
A lot of users have reported occasional service disruptions or outages, which can be frustrating and disruptive.
Equipment fees
FairPoint asks users to pay a monthly equipment rental fee for some of its services, like digital TV and internet, which can add up over time.
In Conclusion
FairPoint Communications is currently one of the companies of Consolidated Communications. They offer a variety of telecommunications services to customers in select regions across 18 states.
Fairpoint provides high-speed internet, digital TV, and phone services at competitive prices, with good customer support available 24/7.
But, there are several drawbacks to consider, like limited availability, occasional service disruptions, and equipment fees.Â
Now you know that FairPoint is a solid option for customers in regions where its services are available, but it may not be the best fit for everyone. You need to consider your options and needs before selecting a telecommunications provider.