How to Permanently Delete an eharmony Account
You need to remove your eharmony account, but you don’t want to wade through their website’s fine print to figure out how? Let us assist.
You may have just lost a loved one, and although deleting accounts is not normally part of an executor’s responsibilities, you may wish to clear up any loose ends by removing their profile from this dating website.
How to Delete Your Own eharmony Account
How to terminate your eharmony account is buried in the 12th section of their terms and conditions. Here is what we found.
Please note that these instructions only apply to individuals who purchased the service through the eharmony website. If you acquired a subscription from a different provider, you must take different measures to discontinue relations with the organization.
- Log into your eharmony account.
- Click the “Data & Settings” tab.
- Select “Amend Subscription.”
- Understand your subscription and payments
Your eharmony subscription will be terminated at the conclusion of the paid subscription period.
If you paid for your eharmony subscription in installments, you will continue to be charged until the subscription is paid in full.
How to Delete Your eharmony Account Through Apple
Here are the procedures you must take to cancel your recurring eharmony subscription if you purchased the service through Apple.
- Select “Settings” on your Apple device.
- Click on iTunes and App Stores.
- Click on your eharmony subscription.
- Select “Cancel.”
How to Delete Your eharmony Account Through Google
Here is how to cancel your eharmony subscription if you purchased it through Google.
- Sign in to your Google account.
- Select “My Subscriptions.”
- Select eharmony.
- Select “Manage.”
- Select “Cancel Subscription.”
How to Delete Your eharmony Account Within Three Days
If you purchased a Premium Membership from eharmony within the past three days, you are free to terminate the membership without incurring any fees or penalties. This cancellation request must be made prior to midnight on the third business day following the agreement’s date, excluding weekends and holidays.
The processes for canceling your subscription within three days are outlined below.
There are several different ways to contact eharmony:
- Email [email protected]
- Send a letter to eharmony, Inc., Attn: Cancellations, P.O. Box 241810, Los Angeles, CA 90024 USA.
- Transmit a telegram. We aren’t kidding. If you decide to cancel your membership with eharmony, the company’s official statement indicates that a telegram is an adequate means of communication.
Regardless of how you communicate with eharmony, you must supply the email address linked with your account. It may take 10 days to process your refund.
How to Delete a Deceased Loved One’s eharmony Account
You may be apprehensive about erasing your loved one’s online footprint. eharmony has an explicit policy for cancellation due to death or disability, regardless of the circumstances. Here are the steps required to complete this activity.
Step 1: Fill out the contact form on eharmony’s website.
You can contact eharmony’s customer care department without having to log in. This may be useful if you do not know your loved one’s login credentials.
Please complete this contact form by providing an explanation of the incident. Include as much information as possible in order to identify your loved one’s account, preferably their email address.
Step 2: Request to be relieved of the obligation to make payments on the account.
If your departed loved one had a Premium Membership, their estate may not be required to make extra service fees.
eHarmony is not required to reimburse the estate for the unused portion of the deceased member’s subscription.